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Refund & Returns Policy

Each of our gemstones is selected with the highest standards of quality and authenticity. While we take great pride in offering only the finest.

Effective Date: 14/08/2025

At Rainbow Gems Sri Lanka, we are committed to offering only natural, ethically sourced gemstones and fine jewelry of the highest quality. Each piece is carefully inspected, certified, and presented with full transparency.


1. Final Sale Policy

Due to the rare and unique nature of our gemstones and bespoke jewelry, all sales are final. We do not accept returns, exchanges, or refunds once a purchase has been completed.


2. Authenticity Verification

We welcome clients to personally inspect and verify the authenticity of any gemstone or jewelry item before purchase. Authenticity checks can be arranged by appointment at our premises.


3. Certification

Every gemstone is accompanied by a professional authenticity certificate, detailing its origin, characteristics, and quality standards.


4. Agreement to Terms

By completing a purchase with Rainbow Gems Sri Lanka, you acknowledge and agree to the terms of this Return & Refund Policy.


5. Contact Us

For appointments or further inquiries, please contact:
sales@rainbowgemsceylon.com

Contact for Inquiry

Reach out to us with your questions or requests—we’re here to help you find the perfect gemstone or jewelry piece.